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1. Return Policy:

All unworn, unused, and unaltered items may be returned within 30 days of the original purchase date. Please find and print out a Returns & Exchanges form, located here. Please fill out all necessary information and include it in your return shipment. If you choose to return an item, $6.95 will be held from your refund to cover shipping and restocking. Alternately, you can choose to return an item for store credit at no additional cost to you. If you received an incorrect or damaged item or have any questions about the returns process, please contact us immediately.

Please fill out the Returns and Exchanges form and return your items to the following address:

Entwine

164 Bridge Street

Phoenixville, PA 19460

Please allow up to 7 business days for your return to be processed once they arrive at our shop. An email notification will alert you once you have been reimbursed. If you choose to receive store credit, you will be emailed a gift card for the full amount paid.

2. Exchange Policy:

We currently offer one free exchange for any unworn and unaltered items exchanged within 30 days of the original purchase date. You’ll find a Returns & Exchanges form located in an envelope in your shipment. Please fill out all necessary information and include it in your return shipment.

If you live outside the US, please fill out the Returns and Exchanges form and return your items to the following address:

Entwine

164 Bridge Street

Phoenixville, PA 19460

Allow up to 7 business days for your exchange to be processed once your package arrives at our shop. We will cover the shipping cost to return the item back to you.